Managing Tax Receipts for Participants

Communities using SeeMyLegacy have the flexibility to manage how tax receipts are issued for contributions. Each Campaign includes a setting that allows administrators to choose whether or not participants will receive a tax receipt after making a contribution. This option can be adjusted for each Campaign individually, giving you full control over which initiatives qualify for automatic tax acknowledgments. This setting helps ensure clarity and compliance while maintaining a smooth experience for your donors.


Campaign-Level Tax Receipt Control

When setting up or editing a Campaign, you’ll see an option labeled “Participant Tax Receipt” in the Campaign Settings. This toggle allows you to control tax receipt delivery on a campaign-by-campaign basis:

  • Yes – Participants will automatically receive a tax receipt via email after completing their contribution.
  • No – Donors will not receive a tax receipt for their contribution made to that campaign.

This setting is unique to each Campaign and can be adjusted at any time.

 

⚠️ Note: If you're creating a Volunteer Campaign, this option will not appear, as volunteer campaigns do not include a payment component.

 

 

What Donors Receive

If tax receipts are enabled, donors will receive an automatic email that includes:

  • The donation amount
  • Date of contribution
  • Donor’s name and contact information
  • Your organization’s name, EIN number, and address
  • A thank you message

Receipts are formatted for donor record keeping and you are not able to make any adjustments.

 

Resending a Tax Receipt

All tax receipts are permanently stored in the Activity Log under the Documents section of the activity record.

To resend a tax receipt:

  1. Go to your Activity Log
  2. Locate the donation
  3. Click View All Under the Documents section

  1. Select the receipt titled “Donor Acknowledgement Letter”
  2. Manually email it to the donor using the email address they provided at checkout

 

Updating Your Organization’s Tax Info

Please contact the Support Team at support@seemylegacy.com to update your organization’s tax info

 

Important Notes

  • Tax Receipt Feature only available for Campaign Types: Memorial Program, Sponsorship + Fundraiser, and Other
  • Only enable tax receipts if your organization and campaign qualify to issue tax-deductible acknowledgments.
    • Note: Contributions to cities and nonprofits are generally tax-deductible if used for public benefit: Read More Here.
  • Donations made offline (e.g., cash or check) can have tax receipt issued when being recorded in SeeMyLegacy
  • Consider adding a note in your Campaign Description if tax-deductibility is applicable or not.